Due to the personal and hygienic nature of perfumes, all sales are final.
We do not accept returns or offer refunds on any fragrance products once they have been purchased.
Damaged or Defective Items
Refunds or replacements will only be considered if the product arrives broken, damaged, or malfunctioning due to shipping.
If your order arrives damaged:
Please contact us within 48 hours of delivery
Include your order number and clear photos of the damaged item and packaging
Once verified, a replacement will be issued and shipped at no additional cost.
Refunds will not be provided for damaged items; replacements only.
Final Sale Notice
By completing a purchase, you acknowledge and agree that:
Perfumes are non-returnable
No refunds will be issued except in cases of verified shipping damage
Custom and standard fragrances are final sale
For questions or concerns, please contact us at
info@theajmalperfumes.com